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The $300 Million Button
Excellent article on the vital importance of usability and UI design. I don’t know how many times I’ve not used tools regularly or to their fullest extent just because of annoyances in the user interface. If it’s clunky and slow, they will go. Or something useful to remember along those lines. Think about your user interfaces, and ASK your users what they like and don’t like. Don’t just follow the common way of doing things all of the time, ask yourself how you can make your UI the best interface for users to perform the task they’re trying to achieve with the tool or product you’re offering them – focus on answering that question for each of the types (or roles) of user that use the tool.