Whitepaper: Serving! One Customer at a Time: How to Win with Marketing Automation
Attract, engage, serve—that’s how marketing automation can help you win more business. No matter how many customers you have, modern software tools give you the chance to serve like a small business and sell like a big one. Serve individuals and sell big? That’s not just winning, it’s win-win! This white paper discusses a marketing [...]
Whitepaper: Software Reality Check – Diagnosing Software Projects in Crisis
When software projects exhibit warning signs like chronic delays, missed milestones, and cost overruns, senior managers often turn to third-party experts for unbiased, comprehensive project audits. Impartial auditors deliver results that are credible to all stakeholders (including investors), an advantage when it comes to building consensus on a corrective strategy for a troubled project. This [...]
Whitepaper: Crush your competition with custom software
Information technology (IT) can be a strategic asset to any company, but unfortunately, business leaders often perceive IT as a problem rather than a solution. This whitepaper discusses two common scenarios where IT can undermine business strategy, and then explains how custom software can be leveraged to differentiate a company from its competitors.
Datasheet: Architech’s Agile Process
Our agile projects are truly on time and budget, by design. This paper explains the collaborative nature of our approach, and how this means the resulting software is what you really need.
Architech corporate overview – Salesforce practice
This document is a slide presentation about Architech Solutions, focusing on our Salesforce.com practice.
Whitepaper: Agile Development Meets Cloud Computing
As salesforce.com has shared its experience with agile development on the Force.com platform with its customers, many have reported comparable successes. This paper shows the dramatic results possible when agile development meets Force.com.
Whitepaper: Multi Channel Switchboard – Hot New Technology for Your Call Centre Arsenal
Business executives are realizing that social media and mobile technology represent the new frontier of customer support. Naturally, customers want to take advantage of the real-time, ubiquitous access afforded by the new communication channels. Unfortunately, the anticipated cost of hiring contact centre personnel to support these channels is prohibitive. This white paper describes a technology [...]