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B2B eCommerce
Challenge
- A mid-sized custom apparel company wanted to extend its one-client eCommerce application to support a growing customer base.
- They asked, “Can you help us add more B2B clients without a total rebuild?”
Solution
- An enhanced application that supports any number of clients and a wide range of user types.
- A revised data model, migration scripts, global and customer-specific settings, advanced reporting, system management features, and bulk ordering capabilities.
- A professional-quality user guide, plus a mix of remote and in-class training
Results
- A consistent, reliable, and streamlined user experience
- Greatly reduced application support and maintenance costs
- Lower training and user support costs
- Extended life for existing infrastructure
- Three large enterprise clients were soon added without further software mods