Architech Solutions

Mobile Data Services

Challenge

• Computer systems at a large Canadian wireless carrier suffered from capacity limitations, revenue leakage, and difficulty supporting new services.
• The challenge was complicated by multiple lines of business and the need for a unified solution
• They asked Architech Solutions, “Can you improve how we measure and charge for our wireless and fixed-line Internet services?”

Solution

• We gathered business requirements from across the enterprise, assessed existing systems and evaluated nine vendor proposals to develop an architecture and deployment strategy roadmap.
• We recommended an open, modular solution, using products from several vendors and standard enterprise-wide protocols.
• We introduced new capabilities for all data products and services, including prepaid and postpaid billing models, real-time notice of charges, pre-authorization of charges, advanced rating rules, and automated end-to-end regression testing.

Results

• All levels of the client enterprise, including IT and engineering, endorsed the Architech solution.
• The client began implementation in 2007, using our recommended strategy roadmap.
• Our solution will reduce capital expenditures by $15M over two years, revenue leakage by $2M, and time-to-market for new services by up to 50 percent.