Digital Innovation

Is Conversation Design Right For You(r) Users?

We need to ensure that a conversation interface will actually be easier to use for our audience, taking into consideration their context of use and accessibility needs.

Conversing About Conversation

Conversation design (also called voice design, voice user interface (VUI) design, or conversation user interface design (CUI)) is building experiences where a user interacts with an Artificial Intelligence (AI) agent to complete tasks.

Technology For All: What does this mean for Charities?

It was December 2018 when I was talking with my coworker and future teammate Saeed Alam about his past experience at Capital One’s Digital for Good (formally Gift the Code).

Digital Transformation Through A Marketing Lens

Last week our CTO Ashish Patel had the honour of hosting the Digital Transformation event as part of the American Marketing Association’s Legendary Leadership series.

UX Design and Research: The Science Behind the Process

As designers, we spend a lot of time coming up with solutions that will move people to action. In this blog, we exploring transferable skills that can be leveraged in the design strategy process to streamline the research process and strengthen client work.

WEBINAR: The Pursuit of True Enterprise Innovation

Join us on September 19th, from 2:00pm to 3:00pm ET, for a panel discussion on the pursuit of true enterprise innovation with Greg Dubejsky (Director of Corporate Engagement at MaRS Discovery District), Andrew Grubb (Head of Innovation at Mercer), and Mark Reisler (Senior Strategist at Architech).

Blockchain – A Technology for Dreamers

We recently hosted a panel discussion at Architech about Blockchain. Here are a few of our panelists’ key insights, from the basics to futurist thought.

Reducing the Risk of Innovation

When it comes to launching a new product or service, risk management is paramount. We work with our clients to minimize expenses and the resources consumed so that risk can be properly managed. But, that’s not the only concern when it comes to new product development. The other major question we’re constantly asking clients and ourselves is, “are we building the right thing?” That’s where a “Lean Startup” methodology comes in.

Tag, You’re It!

Reinventing the Online Experience

Building an Agile Business

As a leader in an agile organization, I see deep parallels between the Agile Manifesto and the way we focus on clients and run our business.

Strategy & Design: The Dynamic Duo

In the consulting world, we’re often asked to wear more than one hat at a time. While this definitely keeps you on your toes, at times, it can be stressful and even lead to tension on your team when more than one person is trying to do the same job.

Architech’s IoT Location Analyzer

With the number of connected devices around the world forecasted to reach 50 billion in 2020, businesses without the intention to implement IoT will be at a significant loss. The world of IoT is vast, and it’s easy to become lost in which data sources to focus on and how to ensure that you have the right strategy for your business. Architech’s two week proof of concept (POC) will help you understand how IoT works with your business, and create a custom solution.

digital transformation with customized large screen interactive software

FGL Sport Chek: Digital Transformation & the Customer Journey

For most athletes, shopping at Sport Chek is an important aspect of their sporting careers – ensuring they have the proper gear that will complement their performance. Over the last year, Sport Chek has integrated an omnichannel shopping experience into their stores, one that encourages associates and customers to work shoulder-to-shoulder to find the right products.