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Team and Process Insights

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Maximizing Value Through Usability Testing

If digital transformation is done correctly, there are five words the people behind such initiatives should never have to hear: “Why doesn’t this thing work?” The “thing” could be a mobile app offered to customers, a content management system used by employees on the back

The Story Points Handbook

There’s good reason why story points are a bit of a conundrum for many people. For one thing, the scrum guide mentions estimation, but gives no reference to story points and how they…

digital transformation with customized large screen interactive software

FGL Sport Chek: Digital Transformation & the Customer Journey

For most athletes, shopping at Sport Chek is an important aspect of their sporting careers – ensuring they have the proper gear that will complement their performance. Over the last year, Sport Chek has integrated an omnichannel shopping experience into their stores, one that encourages associates and customers to work shoulder-to-shoulder to find the right products.

A Silver Lining in The Cloud

In early 2015, Architech partnered with Compass Group Canada to deploy an IoT solution that harnesses user data collected in real-time to enhance the customer airport experience.