Customer service workflow
At a Tier 1 North American provider. AI reads each request on arrival, routes it, and attaches the context the agent needs to resolve it.
See real resultsOne process in your operation costs more time or money than it should. We rebuild it with AI, run it live, and measure the change against the numbers you track today.
Three weeks to a scored shortlist and the first workflow worth rebuilding.
Senior designers and engineers rebuild the workflow around how your people work. The routine steps move to AI. The calls that matter stay with your team.
Components, data sets, templates, and connectors carry from one engagement to the next. We call them our accelerators. You feel them as a faster build and a lower price.
A workflow running in your operation and measured against your own numbers, not a pilot in a sandbox.
Architech turned our emergency expertise into a responsive, AI voice-guided experience, redesigning the triage process around how people actually respond in real emergencies to help them take potentially lifesaving action. Ready FIRST AIDE is only the beginning in our partnership.
At a Tier 1 North American provider. AI reads each request on arrival, routes it, and attaches the context the agent needs to resolve it.
See real resultsAt a national logistics operator. AI pulls the fields from each document, checks them against the rules, and routes the decision to the right person.
See real resultsAt a multi-division enterprise operator. Frontline staff ask one question and get the answer from every system, with a link back to the source.
See real resultsResults from client engagements running live. Engagement-specific outcomes available on request.
In roughly three weeks, you get a prioritized list of where AI could pay for itself in your operation. It also shows what it would take to build.
From $22,5003 weeks, fixed fee
You know the workflow. In three weeks the Transformation Blueprint plans the rebuild and fixes the Build's price. Then we build it, run it live, and measure it against your numbers today.
Blueprint from $28,300, then a fixed-fee Build
Most stalled AI work is stuck on the systems side: how AI reaches your data safely. The AI Foundations Blueprint designs and proves that connection, and ends in a go/no-go and a priced plan. If the workflow is the problem, start at the Transformation Blueprint.
From $9,9002-3 weeks, fixed fee
Your workflows are live. Activation gets your people using them, confirms the results hold, and repeats what works. One team stays accountable for the number, month after month.
Per-workflow monthly retainer, from $2,500/month
A look at the everyday work AI takes on, by industry - the tasks that cost you time and money.
Work that looks the same across finance, HR, and legal:
There's a full technical architecture behind this. See the architecture
Tell us the part of your operation you want to improve and what is driving it now. We come back with where AI can deliver measurable impact and how we would sequence the work.
Measured live in your operation: 35% faster resolution, documents and approvals completed 60% faster, 3x faster information retrieval.
No. Many engagements start exactly there. The AI Jumpstart is built for it: in three weeks it finds the workflows where AI would pay for itself and what it would take. You do not need an AI team, a data strategy, or a pilot behind you. You need one workflow worth improving and the people who know how it runs today.
No hiring, and yes, we build. Architech brings the AI engineering, and the same small team carries the work from first scope to running live in your operation. Your side supplies the people who know the work: a sponsor, the leaders we interview, and the staff we watch doing the job. That is about 15 to 20 hours over the first three weeks.
Both things are true. Most AI projects never prove their impact, and AI is already producing measured results running live. The numbers above are three of ours. The difference is not the technology. It is picking a workflow whose impact can be measured, then measuring it. Every engagement starts there.
No. You need a safe way for AI to reach your systems, designed as part of the work. The AI Foundations Blueprint does it in 2-3 weeks. Identity, access, audit trail, and data residency are scoped explicitly and proven against your real operational data. That becomes the AI Reference Architecture every later workflow reuses, and it ends in a go/no-go and a priced plan for any gaps.
Each stage is time-boxed. AI Jumpstart: 3 weeks, ending with the workflow to start on and the number to beat. Transformation Blueprint: 3 weeks, ending with the plan, your starting numbers, and the Build's fixed price. The Build: simple workflows live in weeks, complex ones within 90 days. Most organizations see their first measured result within 5-7 weeks.
Against the business number you care about: cost per resolution, time to close, whatever we agreed. Not how the AI scores on its own. With the people who know the work, we build a test set of real cases and the right answer for each. We re-run it on a schedule, adding any slip so it cannot come back. Drops in quality are caught before your P&L sees them.
No. Each stage stands on its own, and you decide at the end of each whether to continue. The Jumpstart is optional: if you already know your workflow, start at the Transformation Blueprint. The Transformation Blueprint and the Build are committed separately, and nothing moves to the Build without your sign-off. The AI Foundations Blueprint sits outside the stages and runs before or alongside them.
The entry points are fixed-scope: AI Jumpstart from $22,500, Transformation Blueprint from $28,300, AI Foundations Blueprint $9,900. The Transformation Blueprint carries the Acceptance Guarantee: criteria agreed in Week 1, no fee if the outcomes are not accepted. The Build is a fixed fee set by the Transformation Blueprint. Activation is a per-workflow monthly retainer from $2,500/month. Prices in Canadian dollars, excluding HST. Full details on the Pricing page.
Most AI projects miss their KPIs by month six. Outcome Assurance is the discipline that prevents it. We keep measuring against your number, and we grow the test set as the work grows, so past problems cannot come back. One team stays accountable for that number, month after month.