22 years building
the systems that run
real operations
A Canadian engineering firm taking AI from pilots into the daily work of real operations.
For 22 years we have designed and built critical business systems for organizations like RBC, TELUS, and Canadian Tire - systems where failure shows up on an operations dashboard, not in a slide deck. Today we apply that experience to one problem: taking AI out of pilots and into the workflows your operation runs on every day, measured against your numbers.
We have spent 22 years and more than 500 projects building the systems operations actually run on. Not pilots. The systems your operation actually runs on, with real volume, real uptime, and real consequences when they fail.
Headquartered in Toronto, with remote delivery from Krakow and across Latin America, we field senior teams across time zones on every engagement.
We are Google Cloud and Microsoft partners, engineering in the cloud platforms our clients already run.
Built and run over 22 years
Carrier-grade billing and rating engines, provisioning systems, and complex middleware integrations
Customer experience platforms across web, mobile, and self-service
High-volume e-commerce and checkout systems
Enterprise search and customer support platforms
A global supply chain visibility platform
Cloud infrastructure modernizations of core systems
Customer loyalty platforms at national scale
Digital products taken from concept to launch
That is the same discipline we now bring to AI.
Selected Clients
Selected clients across telecommunications, finance, infrastructure, healthcare, and other complex operating environments.
Recognition
Recognized for the work and the workplace
Great Place to Work
Great Place to Work Certified
2021
·2022
·2023
·2024
·2025
·2026
Recognized as
Best Workplaces in Canada · Best Workplaces in Technology · Best Workplaces in Professional Services · Best Workplaces in Ontario · Most Trusted Executive Teams · Best Workplaces for Today's Youth · Best Workplaces for Giving Back
It has been such a pleasure working with Architech. They quickly became valuable members of the team and dove right into some really challenging projects. The team is highly skilled and great at managing multiple priorities while being pragmatic in their approach to solving problems.
Stephanie PitsikoulisB2B Manager, TELUS
Why Architech
What makes Architech different
Redesign, not automate
Most firms automate tasks inside a broken workflow. We start with how work actually flows, then redesign it around what becomes possible when human judgment and AI capability work together.
Measured, not projected
We measure where the workflow stands today before we build, agree on targets at every checkpoint where you decide whether to continue, and measure the real results once it is live. MIT research found that 95% of enterprise AI pilots deliver no measurable ROI. We prove ours do.
A guarantee with teeth
Every stage is fixed fee, with pricing published on the site - no open-ended time and materials. The Transformation Blueprint runs under the Acceptance Guarantee: if Blueprint outcomes are not accepted, there is no fee.
One team, start to finish
A senior pod carries your workflow through every stage - no handoffs, no rotating teams, no lost context. An AI System Lead owns the whole system, start to finish. A Delivery Lead owns the commercial outcome.
Adoption from day one
Most AI failures are people and process failures, not model failures. Change management starts in discovery and ramps through every stage - embedded in the work, not bolted on at the end.
Your systems, your code
We are not locked to any one AI vendor. The code we build runs in your own cloud, behind your own access controls, wired into the systems you already operate. You own the build - no platform lock-in, no seats to license.
The AI Operating System
The system that makes AI work in operations.
Point AI at one task and you get a demo. Get lasting results and you need three things working together: the workflow, the models that make the calls, and the data they draw on - kept honest by ongoing measurement.
The same three-layer system we introduce on the homepage is what we engineer on every build - operational workflows, the models that run them, and the data foundation they reason over - held to the results we committed to by Outcome Assurance, the ongoing measurement that runs across every layer.
Outcome Assurance[Harness]
Evaluation & Golden Datasets
Governance
Security
Observability
Cost & FinOps
The system of checks that spans every layer - evaluation, governance, security, cost, and a clear view of how it is behaving, wrapped around the whole system, so the results you were promised keep holding once it is live in your operation, not just on day one.
Operational Workflows[Intelligence]
Workflow Execution
Decision Support
Knowledge Access
Revenue Operations
Orchestration
Human-in-Loop Controls
The workflows where impact is created - carried out, coordinated, and routed with human judgment on the exceptions that matter.
AI Decision and Automation Layer[Models]
Agents & Models
Foundational LLMs
Domain-Specific SLMs
Traditional ML Algorithms
Model Ensembles
Model Monitoring & Evaluation
The model stack matched to each task - foundational LLMs, domain-specific and modality-centric models, and classical ML, monitored and checked once it is live.
Data and Systems Foundation[Context]
Core Systems
Data Pipelines
Retrieval Systems
Domain Knowledge Graphs
Document Processing
Security & Identity
The domain context AI reasons over - core systems, pipelines, retrieval, and knowledge graphs that ground decisions in how your operation actually works.
Enterprise-governed, production-ready, and scalable by design. Each layer integrates with the next.
Designed for mid-market organizations with complex workflows and limited internal AI capability.
Architech is the right partner when:
Decisions move slowly through approvals
Information is fragmented across systems
Operational workflows are complex and high-volume
Leadership wants AI deployed safely and deliberately
Pilots stalled before they became part of daily operations
Engagement model
The Work Redesign System
Organizations rarely fail because they lack AI ideas. They fail because they lack structure. Each stage ends with something you own - first the two or three places where AI would pay for itself, then one process rebuilt and running live against your current numbers, then the adoption that makes the gains hold. You see results at the end of each stage and decide whether to continue - you can stop at any point.
Our executive team, practice leads, and senior technical staff - practitioners who have spent careers building inside enterprise environments, not advisors who consult from the outside.
David Suydam
Founder and Chief Executive Officer
Lara Shewchuk
Chief Financial Officer & Operating Officer
Mark Kingston
Executive VP Services
Rohit Roy
Head of Technology
Ruth Gemoets
Delivery Practice Lead
Vaibhav Sabharwal
Head of Product & Design
Candy Huo
Head of Corporate Accounting
Katarzyna Orecka
Global Director of Talent & Culture
Marima Van Walsh
Head of Business Operations & Remote Work
Daniel Inglis
Director, Client Innovation
Balaji Abiraman
Practice Lead, AI & Cloud Platform
Darcy Reaume
Practice Lead, Design
Ling Xing
Practice Lead, Full Stack
Rahul Tiwari
Practice Lead, Product
Siavash Jalalian
Cloud Architect
Paul Mooney
Solution Architect
Abiodun Fagbuaro
Senior Program Manager
Ajit Mediratta
Technical Lead
Ally Hui
Technical Lead
Andreas Iosifelis
Technical Lead
Archit Gaba
Technical Lead
Eimantas Macius
AI Quality Lead
Francisco Berridi Nava
Technical Lead
Meghan Bortolon
Lead UX Researcher
Muaamar Alkubati
Managed Services Lead
Nick Alexander
Design and Innovation Lead
Rafal Pasiut
Technical Lead
Rasheedulla Khan
Technical Lead
Life at Architech
Global. Remote-first. Deeply connected.
It's a remote world for us! From East to West, our team spans across all of Canada, with teams in Poland and across Latin America. We always look for opportunities to engage both virtually and in person to volunteer in our communities, share laughs, create memories... And build a better future together.
Impact in real use
Measured against where things stood before, not projected.
Pick the workflow that matters most and set the sliders to how the work actually runs. Every figure is built from your own numbers, not our projections.
No savings promises. A structural read on how much of one workflow's annual cost sits in the steps AI typically touches.