Rogers needed to manage numerous outdated systems and applications specifically for handling forms. This included a critical service for accessible emergency text calls. The upkeep of these old systems was costly, and they were struggling with a backlog of new form requests. Rogers set out to find a straightforward solution focused on form management, with the goal of improving accessibility, cutting costs, and speeding up the deployment of new forms across their entire enterprise, including subsidiary company Fido.

The updated form builder met accessibility and security standards, reducing regulatory concerns and ensuring compliance. Its scalability supported over 45 different use cases for both Rogers and Fido, resulting in substantial cost savings. Additionally, Architech's Accessibility practice team created an Accessibility Feedback form to engage the public and aid regulatory compliance efforts.

The form builder enhanced the user experience with a simplified user interface, making it easy for product owners to create, configure, and launch forms quickly, all without requiring developer assistance.