With more than 100 locations across the country, Bayshore HealthCare’s staff work with patients, families, and other members of their care team within a diverse set of environments. These include clinics, bedside, or even over the phone. The organization’s “Bayshore difference” means it is committed to creating special moments with those it serves — but that’s not easy given the diverse needs of its more than 350,000 clients.
3
from concept to launch
5
region specific sites
Client
headquarters
Ontario, Canada
Company Size
13,000+
Industry
Health Care
founded
1966
THE CHALLENGE
Bayshore needed a platform to enable care recipients and family members to stay connected with their care team.
Bayshore needed a tailored platform to provide seamless, real-time communication between practitioners, patients, caregivers, and families to further improve client care and remote management care while mitigating any potential risks.
THE TECHNICAL SOLUTION
Cloud-based web application that enabled scheduling, managing of appointments, an e-commerce marketplace and a custom voice application.
Architech lead with a discovery to identify commonalities and struggles that would inform the development of the portal. This enabled Architech to design and develop a connected user experience, featuring an interactive interface to facilitate better client care through online appointment bookings, voice activation, ongoing wellness resources and seamless communications under one application.
the solution
MyBayshoreCare.ca went live in September of 2018, where it has already had a demonstrable impact on the ability of Bayshore HealthCare to deliver the best possible experience for all of its stakeholders.
Architech's collaboration with WIND Mobile led to a unified, responsive, and user-friendly digital platform, streamlining operations, and solidifying WIND's position as a telecommunications industry leader.
Architech always comes to the table with good expertise, the right expertise, to solve problems. I consider Architech to be one of the best engineering firms I have worked with in Canada.
Director of Digital & Business Transformation, Bayshore HealthCare
