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Bayshore HealthCare

Bayshore Raises the Bar with Cloud-Based Home Care Software Platform

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CAse Study

Bayshore HealthCare

At a Glance
With more than 100 locations across the country, Bayshore HealthCare’s staff work with patients, families, and other members of their care team within a diverse set of environments. These include clinics, bedside, or even over the phone. The organization’s “Bayshore difference” means it is committed to creating special moments with those it serves — but that’s not easy given the diverse needs of its more than 350,000 clients.
3 months
from concept
to launch
Ontario, Canada
Company Size
Health Care

The challenge

Bayshore needed a platform to enable care recipients and family members to stay connected with their care team.

Bayshore needed a tailored platform to provide seamless, real-time communication between practitioners, patients, caregivers, and families to further improve client care and remote management care while mitigating any potential risks.

the solution

Cloud-based web application that enabled scheduling, managing of appointments, an e-commerce marketplace and a custom voice application.

Architech lead with a discovery to identify commonalities and struggles that would inform the development of the portal. This enabled Architech to design and develop a connected user experience, featuring an interactive interface to facilitate better client care through online appointment bookings, voice activation, ongoing wellness resources and seamless communications under one application.

the solution went live in September of 2018, where it has already had a demonstrable impact on the ability of Bayshore HealthCare to deliver the best possible experience for all of its stakeholders.

Architech always comes to the table with good expertise, the right expertise, to solve problems. I consider Architech to be one of the best engineering firms I have worked with in Canada.
Director of Digital & Business Transformation,
Bayshore HealthCare