Streamline account management, billing, support, and more with dynamic self-service portals.
Improve customer satisfaction and reduce support costs with a tailored self-service portal.
Integrate seamlessly with your existing systems using modern frameworks and cloud platforms.
Customize features like secure payments, and real-time notifications, to meet your specific industry needs.
Architech has been our strategic partner on the journey to redefine telecom offerings in the digital age. Their dedication, expertise, and unwavering commitment to our vision have made the impossible possible.
Chief Digital Officer
TELUS
Minimize disruption impact & maximize user trust
Outage Notification Service
Reduce customer support demands and empower customers with transparent, real-time communication.
Reduce call center volumes with real-time outage visibility and proactive communication.
Enhance customer satisfaction through user-submitted reports and tailored notifications.
Mitigate churn risks during service disruptions with dynamic status updates.
CASE STUDY
TELUS Reduces Call Center Volume by 52% and Saving $2.2 Mill with Outage Notification System.
Empower patients with seamless digital healthcare management, enhancing engagement and streamlining care delivery.
Boost patient satisfaction with 24/7 access to health information and care management tools
Reduce administrative burden with self-service appointment scheduling and secure communications
Increase treatment adherence through access to care plans, medication reminders, and wellness tracking features
Architech always comes to the table with good expertise, the right expertise, to solve problems. I consider Architech to be one of the best engineering firms I have worked with in Canada.
Director of Digital & Business Transformation,
Bayshore Healthcare
Empower inclusive digital experiences globally
Accessibility Compliance
Ensure your digital platforms are inclusive and compliant, to empower your organization to meet global standards like WCAG and AODA.
Achieve WCAG and AODA compliance, mitigating legal risks and expanding your user base.
Enhance user experience for all, including those with disabilities, through optimized design and functionality.
Streamline ongoing accessibility maintenance with customized tools and expert guidance.
CASE STUDY
Rogers Enhances Web Accessibility Through Comprehensive Audits and Targeted Improvements to UI.
Transform enterprise procurement into an efficient, user-friendly process by streamlining complex transactions, into swift sales conversions.
Boost operational efficiency by reducing service deployment times.
Increase sales conversion rates through an intuitive, self-service purchasing platform.
Minimize costs associated with manual order processing and customer support.
There's a 96% increase to deployment time with our latest business marketplace. It used to take 2 to 3 weeks to complete an order. Through TBM products can be delivered in just a few days.
Sr. Product Manager
TELUS Business
Boost customer loyalty through seamless rewards
Customer Rewards Portal
Streamline reward tracking, redemption, and program management, enhancing customer satisfaction and driving long-term loyalty.
Accelerate customer retention with personalized, frictionless reward experiences.
Amplify program participation through transparent, user-friendly reward tracking and redemption.
Optimize operational efficiency with automated reward management and seamless integrations.
CASE STUDY
Airmiles Increases Customer Experience & Time-to-Market with Modernization of Rewards Portal.
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