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Modernized Operation Platform Unlocks Workforce Management Excellence

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CAse Study


At a Glance
Westshore Terminals, a premier Canadian coal export terminal, needed to transform its legacy terminal operation system used by over 300 employees and scale outward to increase efficiency and lower costs. Architech helped the company achieve a milestone by rebuilding a system that delivers results seamlessly.
million tonnes
of annual
global output
on TOPS Platform
British Colombia,
Company Size
Minerals & Mining Transportation

The challenge

Modernize legacy terminal operations platform to optimize supply and delivery.

Westshore needed to rebuild its existing Terminal Operations Processing System (TOPS) platform. The TOPS platform was primarily responsible for all operations and planning of the terminal modules, including trains, vessels and stockpiles. As a legacy system, it was difficult to use, had reached end-of-life, and lacked vital information about the terminal modules necessary to optimize coal supply, movement, and delivery.

the solution

Intuitive and scalable cloud-based technology platform.

Architech redesigned Westshore Terminals' TOPS to optimize the flow of materials, trains, and cargo ships in order to drive maximum efficiencies and increased YoY output. Leveraging best-in-class technologies such as Java, Angular, Docker and Prometheus with Architech's dream team, Westshore Terminals improved their operational and workforce management by adopting a cloud-based platform. Westshore Terminals was able to transition manual processes into dynamic digital workflows, enabling employees to update train schedules in real-time. Improve their CICD pipeline, enabling their team to innovate and deploy new features consistently and with fewer security risks.

the solution

Over the course of a multi-year partnership, Architech developed a series of modern applications as part of a Terminal Management System (TMS) that has help Westshore Terminals' maintain leadership in the coal sector.

The redeveloped TOPS platform enabled our frontline team to access important information from the field, and make better, real-time operational decisions to optimize our business and improve efficiencies.
Chief Digital Officer,
Westshore Terminals